Care Agency in Surrey

About our mission to making a difference in Surrey and Leicester

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About Woodleigh Healthcare

Founded in 2014, Woodleigh Healthcare is a specialist CQC-registered care agency in Surrey and Leicester, providing home care and supported living for vulnerable adults with mental health needs, challenging behaviours, learning disabilities, recovering from substance/alcohol misuse and other complicated needs.

Our holistic approach to care intimately involves the extended families of the care recipient along with a network of social workers, psychiatrists, GPS, care workers and advocates. We aim to cultivate independence and confidence using a tailored amount of support, ranging from only a single hour a week to intensive 1:1 24-hour support.

Our Care Services

A carer helping a patient with downs syndrome on the laptop

 

 

 

The team behind our care agency in Surrey

We hand-pick our nurses are carers not just on training and experience, but capacity for compassion and dedication to helping those in need.

Woodleigh Healthcare then builds upon this foundation with a full induction and client-specific training package via our in-house training background, which is oversees by qualified nurses with a critical care background.

We believe that the role of a care goes beyond simply ‘providing care', which can be refused to little more than ticking boxes on a checklist. Our stance is that the carer needs to contribute to the quality of life of both the care recipient and their families, and this informs our decisions when we select staff whose skills and experience are best suited to the client.

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The ethos behind our care agency in Surrey

Staff will only enter a client's property and their room within said property with the express consent of the care recipient or their guardian.

 

Staff will respect the client's right to avoid interacting with or being interrupted by the staff member when, for examples, they are entertaining a visitor or engaged in intimate activity. However, the safety of the client is paramount at all times.

Our staff consider themselves guests in the client's home and will act accordingly, respecting the client's private possessions at all times.

 

 

Staff will respect the client's right to make telephone calls and conduct conversations in full privacy without being overheard or observed by the staff member.

 

We ensure that service records are only seen by those with a legitimate need to know the information held within.

 

Clients who require assistance with intimate tasks such as dressing, bathing and toileting, will be helped as far as possible within the wishes of the client by a staff member of their choice and, if desired, of a sex of their choice.

 

 

 

 

 

Meet our senior management team

Woodleigh Healthcare is led by specialist nurses with three decades of combined experience in the NHS, community and private sectors, which informs our commitment to delivering the highest levels of person-centred supported living and home care in Surrey and Leicester.

 

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Bernadette Charehwa Registered Manager

Bernadette is responsible for the operational management of the company, drawing upon over 20 years' experience in Health and Social Care. Bernadette works hard to ensure that our high expectations of care are being delivered throughout the organization.

She is responsible for the implementation of the company's services including lending support to our team of managers and is dedicated to leading a care service that provides high-quality, person-centred care.

 

 

 

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Irvine Madimu Finance and Administration Manager

Irvine is a part qualified accountant and leads the finance side of Woodleigh Healthcare.  Irvine utilising his finance skills to support the business in terms of invoicing, payroll, cash flow management and strategic initiatives.

The leadership team is supported by our team of trained, qualified and experienced nurses, care co-ordinators and field supervisors, support workers and personal assistants.

 

 

 

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